Terms and Conditions
StepTurtle is a leading provider of services including
website development, website design, website maintenance,
e-commerce solution, logo designing and SEO assistance. The
below-mentioned conditions set out the terms under which
StepTurtle will proffer services to the clients.
We take efforts to ensure that all the information of our website is correct and up to date. Mention of inaccuracy and incompleteness of any detail is totally unintentional. Verifying information individually is needed from your side other than relying on the website content.
We are committed to making sure that the details you share with us are completely protected. When you avail our assistance you probably be asked to give details about yourself, like your name, email address, contact number etc. These will only be collected to inform you about our special offers or services that you may find interesting. Your details are not something that we will share with any third party.
The website has some integrated tracking tools like Google Analytics that may collect information data regarding your browsing activities.
In assistance with security procedures, StepTurtle protects your personal information with utter perfection.
Please provide us correct information of yours. If there is any change in your personal information, let us know the correct details via mail or phone or by filling the contact form in the contact page of the website.
Cancellation & Refund Policy :
Different services have different cancellation processes. Logo designing order cancellation can happen within next day of the order placement. Website development order cancellation can happen within 2 days of order placement. If your digital marketing project is under development, the cancellation can happen within 5 days of order placement. Any kind of ongoing project that goes under monthly package needs at least a month of notice period for cancellation.
For successful cancellation, 100% advance payment will be refunded except ongoing agreement cancellation of monthly digital marketing or website maintenance work. When it comes to canceling ongoing project of website development, whatever the work has been done you need to pay for that and after that if there will be any rest amount for the advance payment, that will be refunded.
All the refund will be initiated within 7-15 working days. Any kind of delay in this matter can happen only because of technical difficulties.